Welcome to The Wedding Threads. By accessing or using our website (www.theweddingthreads.com), you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website.
2. Intellectual Property
All content on this site, including but not limited to text, images, graphics, logos, and product designs, is owned by The Wedding Threads or its licensors and is protected by intellectual property laws. You may not reproduce, copy, or distribute any material without permission.
3. Product Information
We make every effort to ensure that the products listed on our website are described accurately. However, we do not guarantee that the descriptions, colors, or other content are error-free. The actual color of products may vary slightly depending on your monitor settings.
4. Account Creation and Security
To make purchases, you may be required to create an account. You agree to provide accurate and complete information when creating an account and are responsible for maintaining the confidentiality of your login information.
5. Order Acceptance and Cancellations
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. If an order is canceled after payment, a full refund will be issued.
6. Payment
We accept payments via major credit cards, debit cards, and other payment methods as indicated on the website. By submitting an order, you authorize us to charge the amount specified.
7. Limitation of Liability
We are not liable for any damages or losses arising from the use of our website or the products sold. Our liability is limited to the amount paid for the product.
8. Governing Law
These Terms and Conditions shall be governed by the laws of the jurisdiction in which The Wedding Threads operates.
Privacy Policy
1. Introduction
The Wedding Threads is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.
2. Information We Collect
We collect personal information such as your name, email address, shipping address, phone number, and payment details when you place an order, subscribe to our newsletter, or interact with our site.
3. How We Use Your Information
We use your personal information to process orders, communicate with you about your purchases, and improve your shopping experience. We may also use your information to send marketing communications if you opt-in to our newsletter.
4. Data Protection
We take appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction. Your payment information is encrypted during transmission.
5. Cookies
We use cookies to enhance your experience on our site. Cookies help us analyze site traffic and remember your preferences. You can disable cookies in your browser settings.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share it with service providers who help us with shipping, payment processing, or customer service, under strict privacy agreements.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Your Rights
You have the right to access, update, or delete your personal information. If you have any concerns about your data, please contact us.
Refund and Return Policy
1. Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 10 days of delivery. The item must be unused, unwashed, and in its original packaging.
2. How to Return Items
To initiate a return, please contact us at [theweddingthreads.com@gamil.com] to request a return authorization. Once approved, we will provide instructions on how to return the product.
3. Refunds
Refunds will be issued to the original payment method once the returned item is received and inspected. Please note that shipping fees are non-refundable, and you are responsible for the return shipping costs unless the product was defective or an error occurred on our part.
4. Non-Returnable Items
Some items, such as custom orders, clearance items, and items marked as final sale, cannot be returned. Please check the product description for return eligibility before purchasing.
Once the return is approved , Refund will be processed and credited to the respective bank account within 2-3 bussiness days .
5. Exchanges
If you would like to exchange an item for a different size or style, you can return the original item and place a new order. Exchanges are subject to availability.
Shipping Policy
1. Shipping Times
We offer standard and expedited shipping options. Orders are typically processed and delivered within 1-3 business days. Delivery times may vary depending on your location, but we aim to deliver all orders within 7-10 business days for standard shipping and 3-5 business days for expedited shipping.
2. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. You will see the total shipping cost at checkout before completing your purchase.
3. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this to track the status of your order.
4. Shipping Issues
If your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue, and if necessary, we will issue a replacement or refund, depending on the circumstances.
